Our Comprehensive IT Services and Solutions
Tailored Expertise to Transform Your Business's Technological Landscape
Technology Consulting
IT Transformation
We know that technological needs can vary greatly among organizations. Mordeus Consultants develop a customized IT transformation plan for you as a partner, based on your input and goals.
Technology Consulting
Our goal is to integrate and augment your internal IT department seamlessly, or serve as your full-time IT department to provide core competencies in highly specialized areas.
These areas include:
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Cloud and back-up solutions
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Networking
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Information Security
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Vendor management
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Business continuity
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Strategic Planning
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Budget Management
Experience + Expertise = Transformation
We organize your environment to best meet your goals. accelerate the deployment and management of technology infrastructure so you can meet your business objectives.
We support clients with:
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Assessment services
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Infrastructure implementations
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Backup and continuity solutions
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Office relocation planning
IT Services & Escalation Support
We take pride in our work and see things through.
​Mordeus’ 24/7/365 Help Desk & Monitoring Centers are based in the USA. We take pride in our work and ensure projects are completed to your satisfaction. Eliminate failed projects with proper vetting and oversight of your most valuable investments, technology projects. Instant access enables your business to run efficiently.
Support
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24/7/365 Availability: Round-the-clock support to ensure immediate issue resolution.
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Ticketing System: Automated service requests to efficiently manage and track your IT issues.
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Technical Troubleshooting: Swift diagnosis and resolution of hardware and software problems.
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Remote Assistance: Securely access your systems to fix issues without the need for on-site visits.
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Escalation Support: Advanced technical support for complex issues that require specialized expertise.
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Software Updates & Patch Management: Keep your systems up-to-date and secure.
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User Account Management: Assistance with password resets, permission sets, and account creation/deletion.
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Hardware Inventory: Monitor and manage all networked devices for optimal performance.
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Proactive Monitoring: Detect and address issues before they impact your business.
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Reporting & Analytics: Regular reports to provide insights into your IT support activities
IMMEDIATE RESPONSE
Experience instant, 24/7 support through a variety of channels including phone, text, live chat, call-backs, and email, ensuring that help is always just a click or call away.
TRANSFORM YOUR BUSINESS
Business Continuity
Reliability and availability of your infrastructure are essential to the livelihood of every company, either large or small. All elements hinge on your infrastructures ability to deliver vital on-demand information. We provide an array of backup, replication, and disaster recovery solutions to meet your operational, financial, and compliance requirements to ensure uninterrupted availability of your services.
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With your RTO/RPO requirements in mind, we pledge to keep our customers IT operations and data protected. We provide the technology, resources, and planning needed to maintain our client’s data integrity and infrastructure availability.
TRANSFORM YOUR BUSINESS
​Vendor Management
Spending too much time chasing down your vendors? Need a new service but your staff is too busy to conduct the appropriate research? Not sure what service offerings are best for you?
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We are here to solve those problems and more. We have decades of experience working and negotiating with some of the top vendors in the industry. You let us know what you need to be evaluated, and we will do the rest.
